This policy explains how we handle the personal data of people who contact us through kamranaghayev.com, request an online or in-office consultation, or receive care. It is written to meet Turkey's Personal Data Protection Law No. 6698 ("KVKK").
1. Who is responsible for your data
Assoc. Prof. Dr. Kamran Aghayev (sole proprietorship)
Address: Selenium Retro 9, Block A, Floor 13, Office No. 101, Bakırköy, Istanbul, Türkiye
Email: dr.kamran.aghayev@gmail.com
Phone: +90 531 261 60 17
2. What we collect
- Identity and contact details: name, date of birth, country, email address, phone number.
- Health information: the symptoms, medical history, diagnoses, medications, imaging (MRI, CT and similar), test results and reports you share with us, and what we learn during a consultation.
- Payment details: amount, currency, date and transaction number. Your card details never reach us. They are processed by our payment provider, iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş. ("iyzico").
- Correspondence: emails, messages and appointment arrangements.
- Website usage: IP address, browser details and usage data collected through cookies (see section 9).
3. Why we use it
- to review your consultation request and decide whether an online consultation suits your case,
- to arrange and hold an online or in-office consultation, and give a medical assessment and recommendations,
- to contact you about appointments, payment and the consultation,
- to take payment, issue refunds, issue the legally required receipt or invoice, and keep accounting records,
- to meet our obligations under health, tax and consumer law,
- to establish, exercise or defend legal claims,
- to keep the website secure and, if you allow it, measure how it is used.
4. Legal grounds
- Identity, contact, payment and correspondence data: performance of a contract (KVKK art. 5/2-c), legal obligation (art. 5/2-ç), establishing, exercising or defending a right (art. 5/2-e), and our legitimate interests where they do not override your rights (art. 5/2-f).
- Health information: processing by a physician bound by medical confidentiality for medical diagnosis, treatment and care (KVKK art. 6/3). For anything outside that scope, we ask for your explicit consent.
- Cookies: your consent, except for cookies the site needs to work.
5. How we collect it
Directly from you, electronically: through the website's forms, email, phone and messaging apps, the online consultation itself and the payment page.
6. Who we share it with
Only as far as needed for the purposes above:
- Service providers: form and contact management (HubSpot), email and website measurement (Google), payment processing (iyzico), website hosting and the video-call service.
- Other healthcare providers: at your request or with your approval, the physicians, hospitals or clinics involved in your treatment.
- Public authorities: where the law requires it, such as the Ministry of Health, tax offices and courts.
7. Transfers outside Türkiye
Some of our service providers store data outside Türkiye, and many of our patients live abroad. We transfer data abroad in line with article 9 of the KVKK, using appropriate safeguards such as the standard contracts published by Türkiye's Personal Data Protection Authority, or on the other grounds the law allows. Corresponding with you and sending you information while you are abroad is necessary to provide the service you asked for.
8. How long we keep it
- Health records: for the period required by health legislation.
- Payment and accounting records: for the period required by tax and commercial law.
- Requests that did not lead to a consultation: two years from the date the request was closed.
After that, data is deleted, destroyed or anonymised.
9. Cookies
The website uses cookies it needs to work. Optional cookies, such as those for visitor statistics, run only with your consent. You can change your choice in the cookie settings panel or delete cookies in your browser.
10. Security
Only people who need your data to provide the service can access it. Medical confidentiality covers everything you share about your health. Online consultations are not recorded unless both sides agree.
11. Your rights
Under article 11 of the KVKK you can:
- ask whether we process your data and, if so, request information about it,
- learn why it is processed and whether it is used for that purpose,
- know who it has been shared with in Türkiye or abroad,
- have incomplete or inaccurate data corrected,
- have it deleted or destroyed under the conditions in article 7 of the KVKK,
- have those corrections or deletions passed on to anyone we shared the data with,
- object to a decision against you made solely by automated analysis,
- claim compensation for damage caused by unlawful processing.
Send your request, with information that lets us confirm your identity, to dr.kamran.aghayev@gmail.com or in writing to the address above. We reply free of charge within 30 days. If you are not satisfied, you can complain to Türkiye's Personal Data Protection Board.
12. Patients in the EU and UK
If you live in the European Union or the United Kingdom, you also have the rights given by the GDPR: access, correction, erasure, restriction, portability and objection. You can complain to the data protection authority in your country.
13. Changes
We update this policy when needed. The current version is always on this page. If the translations differ, the Turkish text prevails.
Last updated: 20 October 2026
